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How do you manage reviews?
and messages with your customers?

Contact us or schedule a consultation. Together, we'll analyze your processes and find the best solutions to automate them.

recensioni

What it does for your venue

Restaurants

Birthday QR code

We collect birthday dates via a QR code on the tables.

So you can send personalized discounts or invitations to special events in the future.

Automatic reviews

Ask for reviews after every visit and filter out negative feedback. Automation can earn you up to 10 new 5★ reviews per month without having to remember to ask for them.

WhatsApp Messages

Send confirmation messages and reminders via WhatsApp or SMS to reduce missed reservations.

Kind, personalized messages build trust.

Calendar
online

Accept reservations 24/7 from your website and sync them with your CRM and WhatsApp; the preconfigured restaurant calendar activates in less than 24 hours.

Hotel

Booking page

We're creating a direct booking page, thus avoiding platforms that charge high commissions.

Make your reservations directly.

Confirmation messages

  • send confirmation messages on WhatsApp or SMS

  • remind the customer to check in,

  • offer additional services (such as airport transfers or breakfast included).

Reviews
automatic

After the stay, thank the guest and ask for a review.

Negative reviews are filtered and processed through a requalification system.

E-mail
Marketing

Advertising campaigns can be managed independently from the platform, with newsletters, discounts, and promotions to send to customers. No need to rely on commission-based platforms.

See how our platform works for you

The future of catering belongs to those who know how to turn every conversation into an opportunity.
Automation doesn't replace people, it frees them to do what really matters.

You can manage all your bookings, reviews, and messages in one place.

ristosmart platform dashboard

How to get started

1 Fill out the form or call

In just a few minutes, you can book a call or meeting with our team. We'll analyze your business and define your goals together.

To automate processes.

2 Design
and installation

In 7 days we configure and install the platform for your facility, integrating it with existing systems

(WhatsApp, website, CRM or management system).

3 Try it for free

Test everything yourself and see the real results.

At the end of the test, decide whether to continue.

4 Continuous support

Our team will guide you step by step to maximize your results.

Local support Switzerland

and ongoing support.

Esempi di automazioni per ristoranti

save time
automazione riattivazione clienti

Caratteristiche tecniche

cloud sicuro

La piattaforma Ristosmart si basa su un’infrastruttura cloud scalabile ospitata su data center europei, con backup automatici.

L’interfaccia è completamente web-based, accessibile da qualsiasi dispositivo, senza installazioni locali o hardware dedicato.

Tutte le comunicazioni sono crittografate (SSL/TLS e AES-256) e gestite secondo le normative GDPR e LPD svizzera, garantendo sicurezza e conformità dei dati.

A livello operativo, integra moduli avanzati di CRM, automazioni condizionali e campagne omnicanale (email, SMS, WhatsApp, Meta e Google).

workflow automazioni

Il sistema utilizza API RESTful e webhook in tempo reale per sincronizzarsi con gestionali e servizi esterni come TheFork, Booking.com, ResDiary, Protel, Stripe, Google Calendar e piattaforme social.

Le automazioni si basano su logiche IF/THEN e trigger temporizzati che gestiscono comunicazioni, follow-up, conferme e reminder senza intervento umano.

funzionamento sistema

La dashboard è costruita con interfaccia reattiva in React e un motore dati in PostgreSQL, permettendo visualizzazioni in tempo reale di messaggi, prenotazioni, performance e recensioni.

Ogni evento viene registrato nel data layer centrale, consultabile tramite report, filtri o esportazioni in CSV/XLSX.
Il sistema supporta form builder drag-and-drop, creazione di landing page ottimizzate, sincronizzazione bidirezionale con calendari e un motore di automazione marketing con sequenze programmate e messaggistica intelligente.

Domande frequenti (FAQ)

Integrations

Some of the software that our system connects to

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